FAQ

When returning a product that belongs to a set, your discount will be retained. Due to the absence of the product in the set, the set is no longer complete. This means that the discount will lapse because the purchase of a set will lapse. We will then also retain the set discount on the returned product.

If you return this and want a different size, because you need a different size. Of course, no discount will be taken here, this is only possible if you order the right size before returning.

Does the track and trace say that your package has been delivered, but you have not received it? Don't worry, usually your package is still on its way to you. Check what you can do if your package seems to have been delivered:

Is your package in the mailbox?
Check your (external) mailbox. Even if this is not in the track and trace, there is a chance that your package has been delivered to your mailbox.

Ask your neighbors
Ask your next-door neighbours if they have received your parcel. Your parcel can always be delivered to neighbours, even if this is not visible online.

Check the tracking code (and your email) to see if it has been sent to a collection point.
If you were not home, the package usually goes to a collection point. This will remain there for a few days before it is returned to us. So pick it up on time.

Still not received anything?
Was your package not delivered to your mailbox, at a parcel point or at your neighbors? We advise you to wait another 48 hours (it can still be delivered). If it is not there after 48 hours, please contact us and we will check where the package was delivered.

In this case, you can contact us via the contact form on the site. We can then see where your package is at that moment.

If necessary, we will start an investigation with the courier service. This can only be done after 72 hours and for this a form is required in which you declare that you have not received it. Please note: this is legally binding and must therefore be filled in truthfully. The courier services will request GPS data from the couriers on duty.

Always check first whether the money has been debited from your account.

Please check that your order confirmation has not ended up in your “spam” folder.

Please contact us via our contact form so we can check if something went wrong.

Orders are normally shipped within 1 business day . Our couriers generally pick up our packages around 3pm.

We then pass the responsibility to UPS & DPD (our regular courier services) to maintain their fast deliveries, together with UPS & DPD we strive for fast delivery.

Normally you can hold the package for 1 to 2 working days after it has been shipped from us .

Orders received after Friday afternoon (approx. 15:00) when our couriers have been, will be picked up on Monday. We will pack them and you will receive a track and trace immediately.

As soon as we start packing your package, you will receive a tracking email with track & trace code (if you have not received this, also check your spam email folder). This will only be active late in the evening or at night when the package has been scanned in the DPD or UPS depot.

This is not possible, we do not make any exceptions here. Not even for municipalities, agencies and/or schools. You can pay for the products you want in our store or webshop. You will receive an order confirmation in which you can also download your VAT invoice.

If you want to order something and it is not in stock, you can click on the correct size for the desired product.

After you have done this, you can fill in your own email address. When this product comes back in stock, you will receive a notification via email. You can then order and pay for it immediately!

- Items in your shopping cart
- Payment
- Order confirmation
- Tracking mail (also keep an eye on your spam email folder).

We do not exchange. You CAN return the (unused) product and immediately reorder the other desired product and/or size.

You can return the previously ordered product via our returns portal within 30 days (PLEASE NOTE: It must be in our possession within 30 days).

Of course, all products must be unused and in their original packaging (with tags attached). More information on our returns page

You can return the (unused) product in its original condition to our address. This is further explained in our return portal. (NOTE: It must be in our possession within 30 days).

Of course, all products must be unused and in their original packaging (with tags attached). More information on our returns page

You can return unused products in their original condition to our address. This is further explained in our return portal. (NOTE: It must be in our possession within 30 days).

Of course, all products must be unused and in their original packaging (with tags attached). More information on our returns page.

The following products may NOT be returned:
- Mouthguards / mouth guards
- Bandages / inner gloves
- Gel wraps
- Cross protectors
- Underwear & Sports Bras
- B-choice products & final sale
- Exclusive products from Di Nardo, Winning & Grant - these are sold exclusively under physical store conditions (no Distance Selling Act and cooling-off period)

Most boxing gloves come with a 6 month warranty.

This includes manufacturing defects, cracks in material and the closure breaking when used correctly.

Excluded from the warranty are normal signs of use and wear, such as:
- the paint coming off the glove
- releasing the print
- abrasion damage
- discolorations
- the velcro that is worn out
- softer padding as a result of use

“How long do boxing gloves last?” is a frequently asked first question in our store and webshop. It is impossible to give a direct and honest answer to this. For example, how long car tires last also depends on use, as does boxing gloves and kickboxing gloves.

Several factors play a role in the lifespan of boxing gloves. First of all, of course, the quality of the chosen boxing gloves, but especially the training intensity with which they are used and the force used when punching. An 11-year-old girl will generally punch less hard than an adult man of 90 kg.

In general, boxing gloves last between 6 and 12 months when used regularly 2 to 3 times a week . In practice, it can be longer, but that depends on the intensity of use:

- Number of trainings
- Intensity of the workouts
- Body weight and especially punching power
- Maintenance

If you notice that the padding of the boxing gloves is torn or that you punch through it or that there are tears in the material, it is time to replace them. Do not train with old or defective gloves to prevent injuries.

Nowadays this is no longer always the case, because there are now synthetic materials (PU, Vylar, Microfiber) that are superior to real leather.

There is also a lot of difference in quality between different types of leather. This depends on the manufacturer (price range) and the animal it comes from.

Of course you can use boxing gloves on the bag, but normal boxing gloves are not made for the punching bag, special punching bag gloves have been developed for this purpose.

Bag gloves or boxing gloves for the punching bag?

Most of our customers don't really want to buy more than 1 pair of boxing gloves, although that is usually the best choice . If you regularly train on a punching bag, it is really wiser to buy separate bag gloves for that. Both pairs will also last much longer.

You can of course train with normal (sparring) boxing gloves on a bag, but keep in mind that they are not really made for that. The padding of sparring gloves is much softer to ensure the safety of training with a partner and during sparring. If you then attack that padding on a punching bag, they will soon no longer offer the protection for which they were intended and built.

Pushing up with the boxing gloves thins the padding and shortens its lifespan. This is due to the loading and flattening of the padding.

It is therefore not advisable to keep your gloves on during training and warming up for exercises such as push-ups and push-ups.

This is possible if you easily suffer from bruising or pain in your shins.

The use of shin guards on the bag will cause “scuff marks” (stains and streaks) on the shin guards.

Yes, if you put shin guards in a bag that is too small, it will affect the shape, strength and protection of the product. In short, you don't want to squeeze products into the bag.

Also, one sports bag offers more advantages than the other, for example the use of mesh panels, which makes a sports bag more airy and therefore more hygienic. This prevents unpleasant odors from lingering and your gloves and/or shin guards can also "breathe" better.

A bit must be adjusted to size before first use. This is usually done by placing it in a bowl of hot water for about 40 seconds. This depends on the brand and type, so it is always advisable to read the description carefully.

This only needs to be done the first time to get the shape of your teeth and dentures in the bit. It can be done more often, but it is best to do it right the first time. So take the time to do it concentrated!

We have written a separate blog: How to make a custom mouthguard for your teeth

1. Boil Water: Fill a saucepan with at least 25cm (10 inches) of water and bring to the boil.

2. Soak the mouthguard: After removing the boiling water from the heat source, let it sit for 15 seconds. Then immerse the mouthguard in the water for 140 seconds to soften it.

3. Remove with a spoon: Carefully lift the bit out of the water with a foamed spoon, taking care to ensure security and maintain its shape.

4. Cool slightly: Hold the bit by the sides and edges to maintain its shape for fitting teeth. Shake off excess water and let it air cool for 5 seconds or quickly rinse under running water for 1-2 seconds.

5. Align and Adjust: Align the center of the tray with the centerline of your upper teeth. Use a mirror for better accuracy. Over the next 5-10 seconds, begin pressing the tray onto your back teeth with your thumbs, then onto your front teeth. Make sure the inner walls of the tray are pressed firmly against your teeth and gums, expanding the inner rim and gel against the upper palate while using your fingers to adjust the outer circumference for a snug fit.

6. Bite and Shape: Close your mouth, bite down firmly to create deep impressions of your teeth into the mouthguard. Press your tongue against the inner walls and suck firmly for 10 seconds. Continue to apply pressure around the entire circumference of the mouthguard with your fingers for at least 60 seconds, using a firm bite. This pressure helps form a tight fit as the material cools, conforming closely to your teeth and gum line.

7. Cool in ice water: After ensuring the tray is molded correctly, submerge it in ice water for at least 2 minutes to set the mold. Remove, shake off excess water, and dry with a towel. Test the fit by placing the tray in your mouth; it should sit securely on your upper teeth even when your mouth is open.

8. Adjust as necessary: ​​If the fit is not perfect, repeat steps 1 through 7 to make any necessary adjustments, ensuring the mouthguard provides the best possible protection and comfort.

Shaping and customizing SafeJawz mouthguard:

This guide provides guidelines for fitting your SAFEJAWZ Intro-Series, Extro-Series or Ortho-Series mouthguard.

First you will need:

- A kettle
- A bowl
- A mirror
- Cold running water
- A spoon

Step by step instruction:

1. Boil water in the kettle and pour the hot water into a bowl.

2. Immediately place the mouthguard in the hot water for 30 seconds. If the mouthguard begins to shrink before the 30 seconds have elapsed, remove it immediately and proceed to the next step.

3. Carefully remove the mouthguard from the hot water using the spoon.

4. Lick your lips and gently place the mouthguard in your mouth.

5. While looking in the mirror, align the mouthguard with the midline of your upper teeth and bite down gently on the mouthguard, closing your lips over the mouthguard. Be careful not to bite through the mouthguard.

6. Suck on the mouthguard while using your fingers on the outside of your lips to gently press it into your teeth and gum line. Do this for 30 seconds.

7. Remove the mouthguard and place it under cold running water for 30 seconds.

8. Place it back in the mouth and test for a good fit. If the fit is not perfect, repeat the whole process again.

Instruction Video:

SafeJawz Self-Fit Video Guide (Youtube)

Boxing gloves have a limited lifespan. After all, it is a product that is used for hitting and boxing gloves often have to endure a lot.

Of course, you can influence the lifespan yourself by treating them properly. Don't throw them in a corner, take them out of your sports bag and let them dry properly (not in direct sunlight).

We have written several extensive blogs about boxing glove maintenance:

- This is how you maintain your boxing gloves
- Deodorizers: a miracle cure for the maintenance of your boxing gloves
- Keep boxing gloves fresh

Boxing gloves can start to smell really bad. After all, it is a product that produces a lot of sweat during sports activities.

Of course, you can influence the degree of freshness yourself by taking good care of them. Let them dry properly (not in direct sunlight). Take them out of your sports bag. Pat them dry after each workout. Use deodorizers and an antibacterial spray.

We have written several extensive blogs about boxing glove maintenance:

- This is how you maintain your boxing gloves
- Deodorizers: a miracle cure for the maintenance of your boxing gloves
- Keep boxing gloves fresh

When boxing and kickboxing , training on a punching bag or kicking and punching pads, the hands and wrists have to endure a lot.

Inner gloves and bandages provide extra protection for the hands, knuckles and wrists.

As an added benefit, they help extend the life of your boxing gloves by absorbing sweat.

Much more information about this is explained in the bandage collection.

We have also written several blogs about the use of inner gloves, gel wraps and/or bandages:
- Wear inner gloves or bandages?
- Putting on bandages
- Bandages or inner gloves or gel wraps?

Our stock on the website is the same as in our store and also real-time correct. In 99% of the cases this stock is correct. If the product is sold out, you can leave your email. Is it the last one and are you coming from far away? Then it is best to call or email us.

We do not make reservations. You can always pay for the product and choose to pick it up. Then you are guaranteed that no one else can buy the product in the meantime.

We do not accept credit cards or payments via paypal. All our webshop payments are secured via iDeal (NL) and bancontact (BE).

In the physical showroom it is possible to pay with:
- ideal/bancontact - Internet banking
- cash
- Youth Fund Letter

This is not possible, we do not make any exceptions here. Not even for municipalities, agencies and/or schools. You can pay for the products you want in our store or webshop. You will receive an order confirmation in which you can also download your VAT invoice.

If the product is in stock, you can order it and choose to pick it up. As soon as we have it ready (as soon as possible, depending on how busy our store is), you will receive an email that the product is ready to pick up. Our opening hours are Monday to Saturday from 10:00 to 16:00.

We are open Monday through Saturday from 10am to 4pm.

We are also open for a few hours on many holidays. This is stated on our Google My Business page and usually also on our homepage.

This is one of the most common questions and understandable.

Boxing gloves do not go by "normal" sizes, but by weight expressed in ounces (oz).

Each brand and model of boxing glove has a unique size chart (with the size selection and at the bottom with the content). In this chart we give the best possible guideline in what we think is the best choice for you.

The rule of thumb is: “the heavier the person in question, the heavier the glove to be used is desired” . A heavier boxing glove generally has more padding (filling) and is therefore also safer for the hands and for the training partner. Trainers also generally prefer that you have heavier boxing gloves than lighter ones.

In short, youth train with 6oz, 8oz or 10oz boxing gloves. Women usually choose 12oz or 14oz and men often do best with a 14oz or 16oz. We will continue this further with an example table at the bottom of this article.

We have also written a blog: What size boxing gloves should I have?

These tips are best used to make the right choice! This is also explained further in the boxing gloves category.

Own body weight

< 35 kg = 6 Oz

35 – 45 kg = 8 Oz

45 – 55 kg = 10 Oz

55 – 70 kg = 12 Oz

70 – 85 kg = 14 Oz

> 85 kg = 16 Oz

Target groups

4 oz – 10 oz = Children's sizes

10 oz – 12 oz = Junior and Women

14 oz – 16 oz = Men

Children

up to 7 years – 6 oz

up to 11 years – 8 oz

11 – 14 years – 10 oz

Shin guards usually come in “normal” sizes, from S to XL.

Each brand and model of shin guards has a unique size chart (with the size selection and at the bottom with the content). In this chart we give the best possible guideline in what we think is the best choice for you.

In borderline cases or in case of doubt, we recommend choosing a shin guard in a smaller size, unless you have really strong lower legs.

We have also written a blog: Which size kickboxing shin guards should I choose?

These tips are best used to make the right choice! This is also explained further in the category shin guards .

Kickboxing shorts usually come in "normal" sizes, from XXS to XL.

Each brand and model of kickboxing shorts has a unique size chart (with the size selection and at the bottom with the content). In this chart we give the best possible guideline in what we think is the best choice for you.

Please note that there are no separate children's sizes. These are generally XXS, XS and S.

The Thai brands Fairtex, Booster, King Pro and Twins are much smaller than European sizes. Feel free to take 1 or even 2 sizes larger than you normally wear.

These tips are best used to help you make the right choice!

Shin guards usually go by "length" sizes, from 110 cm to 200 cm.

Each karate suit, krav maga pants or taekwondo suit has a unique size chart (with the size selection and at the bottom with the content). In this chart we give the best possible guideline in what we think is the best choice for you.

Please note that these are length measurements that correspond to your own height, rounded to the nearest measurement. So if you are 178 cm, it is best to take a size 180 cm. If you are 152 cm, it is best to take a 150 cm.

These tips are best used to help you make the right choice!