Your privacy is important to us
At Fight2Win, we highly value your privacy. We handle all personal data confidentially and carefully. In this statement, we explain which data we collect, why we do this, and how we protect it. By using our website or leaving data, you agree to this privacy policy.
Which personal data do we collect?
When you visit our webshop or place an order, we may collect the following data:
- Name, address, and contact details
- Order and payment data (processed via Shopify and external payment providers)
- IP address and browser information
- Communication preferences and interaction with emails or marketing
Data you provide via contact forms, reviews, or support requests
Comments and reviews
If you leave a comment or product review, we collect the data from the form, your IP address, and browser data. This information helps us detect spam. Reviews may be displayed publicly with your first name if you provided it.
Media uploads
Although customers usually do not upload images on Shopify, we recommend removing any metadata (such as location data) from media files before sharing them with us, for example via support.
Contact forms
Cookies
Our website uses cookies to improve your shopping experience. We use:
- Functional cookies: to remember your shopping cart and preferences
- Analytical cookies: such as Google Analytics, to gain insight into site behavior
- Marketing cookies: such as the Facebook Pixel or TikTok Pixel, to personalize ads
You can manage cookies via the cookie banner or your browser settings.
Embedded third-party content
Some pages on our site contain embedded third-party content (such as videos or social media feeds). These external sites may collect data about you, place cookies, and track your interaction as if you visited their site directly.
Analytics
We use services like Google Analytics to obtain anonymized insights into visitor behavior, traffic sources, and page views. This helps us optimize the website.
Sharing data with third parties
We do not sell your data. We only share data with trusted partners when necessary for:
- Shopify (to operate the webshop)
- Payment providers (for secure payment)
- Shipping partners (to deliver orders)
- Marketing tools (such as email software or advertising platforms)
In the event of a company takeover, your data may be transferred to the new owner.
Retention periods
- Orders & customer data: at least 7 years (legal retention requirement)
- Newsletter data: until you unsubscribe
- Support forms: as long as needed for customer service
Your rights (GDPR)
You have the right to:
- View, modify, or delete your personal data
- Request an export file of your data
- Withdraw your consent for marketing
- File a complaint with the Data Protection Authority
Contact us at team@fight2win.nl for this.
Where your personal data is sent
Visitor comments may be processed by an automated spam detection service.
Data security
Our webshop is hosted by Shopify, which uses modern security protocols and encryption. We take additional security measures to keep your data safe.
Phone calls
Phone calls with Fight2Win may be recorded to improve the quality of our service or to prevent misunderstandings during purchases. Recordings are kept for a maximum of 12 months unless a dispute requires a longer retention period.
Changes to this statement
Fight2Win reserves the right to change this privacy statement. Please check this page regularly to stay informed of the latest version.
Last updated: July 2025