Your privacy is important to us
At Fight2Win, we value your privacy. We handle all personal data confidentially and with care. This statement explains what data we collect, why we collect it, and how we protect it. By using our website or providing information, you agree to this privacy policy.
What personal data do we collect?
When you visit our webshop or place an order, we may collect the following data:
- Name, address and contact details
- Order and payment information (processed through Shopify and third-party payment providers)
- IP address and browser information
- Communication preferences and interaction with emails or marketing
Data you provide via contact forms, reviews or support requests
Comments and reviews
When you leave a comment or product review, we collect the data from the form, your IP address, and browser information. This information helps us detect spam. Reviews may be publicly displayed with your first name if you have provided it.
Media uploads
While customers typically don't upload images to Shopify, we recommend removing any metadata (such as location data) from media files before sharing them with us, for example via support.
Contact forms
Cookies
Our website uses cookies to improve your shopping experience. We use:
- Functional cookies: to remember your shopping cart and preferences
- Analytical cookies: such as Google Analytics, to gain insight into behavior on the site
- Marketing cookies: such as the Facebook Pixel or TikTok Pixel, to personalize advertisements
You can manage cookies via the cookie banner or your browser settings.
Embedded third-party content
Some pages on our site contain embedded third-party content (such as videos or social media feeds). These external sites may collect data about you, set cookies, and track your interactions as if you were visiting their site directly.
Analytics
We use services like Google Analytics to gain anonymized insights into visitor behavior, traffic sources, and page views. This allows us to optimize the website.
Sharing data with third parties
We don't sell your data. We only share data with trusted partners when necessary for:
- Shopify (to make the webshop function)
- Payment providers (for secure payment)
- Shipping partners (for delivering orders)
- Marketing tools (such as email software or advertising platforms)
In the event of a takeover of the company, your data may be transferred to the new owner.
Retention periods
- Orders & customer data: minimum 7 years (legal retention obligation)
- Newsletter data: until you unsubscribe
- Support forms: as long as needed for customer service
Your rights (GDPR)
You have the right to:
- To view, change or delete your personal data
- Request an export file of your data
- To withdraw your consent for marketing
- To file a complaint with the Dutch Data Protection Authority
For this, please contact us via team@fight2win.nl
Where your personal data is sent
Visitor comments may be checked through an automated spam detection service.
Data security
Our online store is hosted by Shopify, which uses modern security protocols and encryption. We take extra security measures to keep your data safe.
Phone calls
Phone calls with Fight2Win may be recorded to improve the quality of our service or to prevent misunderstandings during purchases. Recordings are retained for a maximum of 12 months, unless a dispute arises that requires a longer retention period.
Changes to this statement
Fight2Win reserves the right to amend this privacy statement. Please consult this page regularly to stay informed of the latest version.
Last updated: July 2025