Your privacy is important to us
At Fight2Win, we place great importance on your privacy. We treat all personal data confidentially and with care. In this statement, we explain which data we collect, why we do so, and how we protect it. By using our website or leaving your details, you agree to this privacy policy.
Which personal data do we collect?
When you visit our webshop or place an order, we may collect the following data:
- Name, address, and contact details
- Order and payment details (processed via Shopify and external payment providers)
- IP address and browser information
- Communication preferences and interaction with emails or marketing
Data you enter via contact forms, reviews, or support requests
Comments and reviews
If you leave a comment or product review, we collect the data from the form, your IP address, and browser details. This information helps us detect spam. Reviews may be displayed publicly with your first name if you entered it.
Media uploads
Although customers usually do not upload images to Shopify, we recommend removing any metadata (such as location data) from media files before sharing them with us, for example via support.
Contact forms
Cookies
Our website uses cookies to improve your shopping experience. We use:
- Functional cookies: to remember your shopping cart and preferences
- Analytical cookies: such as Google Analytics, to gain insight into behavior on the site
- Marketing cookies: such as the Facebook Pixel or TikTok Pixel, to personalize advertisements
You can manage cookies via the cookie banner or your browser settings.
Embedded content from third parties
Some pages on our site contain embedded content from third parties (such as videos or social media feeds). These external sites may collect data about you, place cookies, and track your interaction as if you were visiting their site directly.
Analytics
We use services such as Google Analytics to obtain anonymized insights into visitor behavior, traffic sources, and page views. This allows us to optimize the website.
Sharing data with third parties
We do not sell your data. We only share data with trusted partners when necessary for:
- Shopify (to operate the webshop)
- Payment providers (for secure payment processing)
- Shipping partners (to deliver orders)
- Marketing tools (such as email software or advertising platforms)
In the event of a possible takeover of the company, your data may be transferred to the new owner.
Retention periods
- Orders & customer data: at least 7 years (legal retention obligation)
- Newsletter data: until you unsubscribe
- Support forms: for as long as necessary for customer service
Your rights (GDPR)
You have the right to:
- Access, correct, or have your personal data deleted
- Request an export file of your data
- Withdraw your consent to marketing
- File a complaint with the Dutch Data Protection Authority
For this purpose, please contact us at team@fight2win.nl
Where your personal data is sent
Visitor comments may be processed through an automated spam detection service.
Data security
Our webshop is hosted by Shopify, which uses modern security protocols and encryption. We take additional security measures to keep your data safe.
Telephone calls
Telephone calls with Fight2Win may be recorded to improve the quality of our services or to prevent misunderstandings during purchases. Recordings are retained for a maximum of 12 months, unless a dispute requires a longer retention period.
Changes to this statement
Fight2Win reserves the right to change this privacy statement. Please consult this page regularly to stay informed of the latest version.
Last updated: July 2025