Privacy Policy

Your privacy is important to us

At Fight2Win, we attach great importance to your privacy. We treat all personal data confidentially and with care. In this statement, we explain what data we collect, why we do so, and how we protect it. By using our website or leaving data, you agree to this privacy policy.

What personal data do we collect?

When you visit our webshop or place an order, we may collect the following data:

  • Name, address, and contact details
  • Order and payment details (processed via Shopify and external payment providers)
  • IP address and browser information
  • Communication preferences and interaction with emails or marketing
  • Data you enter via contact forms, reviews, or support requests

Comments and reviews

When you leave a comment or product review, we collect data from the form, your IP address, and browser information. This information helps us detect spam. Reviews may be displayed publicly with your first name if you have provided it.

Media uploads

Although customers usually do not upload images to Shopify, we recommend removing any metadata (such as location data) from media files before sharing them with us, for example via support.

Contact Forms

Cookies

Our website uses cookies to improve your shopping experience. We use:

  • Functional cookies: to remember your shopping cart and preferences
  • Analytical cookies: such as Google Analytics, to gain insight into behavior on the site
  • Marketing cookies: such as the Facebook Pixel or TikTok Pixel, to personalize advertisements

You can manage cookies via the cookie banner or your browser settings. 

Embedded third-party content

Some pages on our site contain embedded third-party content (such as videos or social media feeds). These external sites may collect data about you, place cookies, and track your interaction as if you were visiting their site directly.

Analytics

We use services such as Google Analytics to gain anonymized insights into visitor behavior, traffic sources, and page views. This allows us to optimize the website.

Sharing data with third parties

We do not sell your data. We only share data with trusted partners when necessary for:

  • Shopify (to operate the webshop)
  • Payment providers (for secure payment)
  • Shipping partners (for delivering orders)
  • Marketing tools (such as email software or advertising platforms)

In the event of a company acquisition, your data may be transferred to the new owner.

Retention periods

  • Orders & Customer data: minimum 7 years (statutory retention obligation)
  • Newsletter data: until you unsubscribe
  • Support forms: as long as necessary for customer service

Your rights (GDPR)

You have the right to:

  • View, modify, or have your personal data deleted
  • Request an export file of your data
  • Withdraw your consent for marketing
  • File a complaint with the Dutch Data Protection Authority

Please contact us for this via team@fight2win.nl

Where your personal data is sent

Visitor comments may be filtered through an automated spam detection service.

Data security

Our webshop is hosted by Shopify, which uses modern security protocols and encryption. We take additional security measures to keep your data safe.

Telephone calls

Telephone calls with Fight2Win may be recorded to improve the quality of our service or to prevent misunderstandings regarding purchases. Recordings are retained for a maximum of 12 months, unless there is a dispute requiring a longer retention period.

Changes to this statement

Fight2Win reserves the right to amend this privacy statement. Please check this page regularly to stay informed of the latest version.

Last updated: July 2025